FAQ

Based on your questions, we came up with some guidelines to help
make your shopping experience convenient and stress-free.

GENERAL

What is your delivery time?
We have three options available:

1) 1-2 Business Days delivery Australia wide for an additional $15.00.

2) International Shipping Worldwide for $25.00 with a turn-around time of 7-10 days.

Who do you ship with?
Please note all our domestic orders are sent out via Standard Post, requiring signature on delivery. To guarantee efficient delivery, we recommend your parcel be sent to an address where there will be someone to receive it between 9am – 5pm.

If no one is at your specified shipping address when delivery is attempted, Australia Post or other providers will leave a card which will direct you to a local post office or collection centre for pick-up.

Do you offer international shipping?
We ship internationally via DHL for a fast and reliable service. We offer $25.00AUD shipping on all international orders.

Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Australia. We take every effort to ensure a quick and smooth delivery, but we do not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.

How can I track my delivery?
When you purchase at La Pelle’s online boutique you’ll receive an email with a tracking number. You can use this tracking number to track your order. Please see our Delivery Information for more information.
Can I get my purchase gift wrapped from La Pelle?
Yes. We offer a complimentary gift wrapping service for purchases made with La Pelle. All La Pelle items come with a silky dust bag and our signature luxury packaging. You can also select a complimentary personalised card at the checkout.

CIAO BELLA!

Discover our handcrafted endeavours and receive 10% off your first purchase with La Pelle.

Consider this an online introduction.

Be the first to know about La Pelle's new collections and handcrafted endeavours to receive 20% off your first order.